Terms & Conditions

1. Acceptance of Terms

By accessing and using HeavenLagna.com ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

HeavenLagna is an online matrimonial platform that helps individuals find suitable life partners. We provide a platform for users to create profiles, search for matches, and communicate with potential partners.

3. User Registration and Account

• You must be at least 18 years old to use this service
• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized use of your account
• One person can maintain only one active account at any time

4. User Conduct and Responsibilities

You agree NOT to use the service to:

• Upload false, inaccurate, misleading, or fraudulent information
• Impersonate any person or entity
• Harass, abuse, or harm other users
• Upload inappropriate, offensive, or explicit content
• Spam or send unsolicited messages
• Use the service for commercial purposes without authorization
• Attempt to gain unauthorized access to other accounts or systems

5. Profile Information and Photos

• All profile information must be truthful and accurate
• Photos must be recent (within 2 years) and clearly show your face
• We reserve the right to remove profiles or photos that violate our guidelines
• You retain ownership of your photos but grant us license to display them on our platform
• We may verify profile information and photos for authenticity

6. Privacy and Data Protection

• Your privacy is important to us. Please review our Privacy Policy
• We implement security measures to protect your personal information
• You control the visibility of your profile information
• We may use your data to improve our matching algorithms and services

7. Premium Services and Payments

• Premium features require paid subscription
• All payments are processed securely through authorized payment gateways
• Subscription fees are non-refundable except as required by law
• We may change pricing with 30 days notice to existing subscribers
• Automatic renewal can be cancelled anytime from your account settings

8. Communication Guidelines

• Be respectful and courteous in all communications
• Do not share personal contact information in initial messages
• Report any inappropriate behavior or suspicious profiles
• We may monitor communications to ensure compliance with our guidelines

9. Intellectual Property

The HeavenLagna platform, including its design, features, and content, is protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

10. Disclaimers and Limitations

• We do not guarantee that you will find a suitable match
• We are not responsible for the actions or behavior of other users
• We do not conduct background checks on users
• Users are responsible for their own safety when meeting in person
• We provide the platform "as is" without warranties

11. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms. Users may delete their accounts at any time. Upon termination, access to premium features will cease immediately.

12. Dispute Resolution

Any disputes arising from the use of our service will be resolved through arbitration in accordance with Indian law. The courts of Bangalore, India will have exclusive jurisdiction.

13. Changes to Terms

We may update these terms from time to time. Users will be notified of significant changes via email or platform notifications. Continued use of the service constitutes acceptance of updated terms.

14. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

Email: support@heavenlagna.com